How to Check Your Account Balance in the Banking App

How to check your account balance in the banking app

You already have your bank's app on your phone, and you want to find out how much money you have — without going to a cash machine or a branch? It's very simple. This guide will show you, step by step, where on the screen to look for that number, how to refresh it, and how to see your most recent purchases or transfers. Don't worry — you cannot break anything here. You are only looking at the screen, not pressing anything risky.

What is a "balance"?

Your balance is simply another word for the amount of money currently in your account. Sometimes, instead of "balance", apps say "available" or "current amount". It's the same number — how much money you have right now.

Before you begin

You will need your bank's app already installed on your phone, and you should know how to log in — with a password or a fingerprint. If you don't have the app yet, or don't know how to log in, use the other guides on this site first — those steps are explained separately there.

Step by step — how to see your balance on the main screen

1. Unlock your phone the way you usually do.
2. Find your bank's icon on the screen — a small colourful square with the logo.
3. Touch that icon once with your finger.
4. Log in to the app the way you normally do.
5. Wait a few seconds for the main screen to load.
6. Look near the top of the screen — there is usually a large number, bigger than the other text.
7. That number is your balance — how much money is in your account right now.

Sometimes the name of your account is shown next to the number, for example "Current account" or your own name. That is normal — it simply shows whose account it is.

Is the balance hidden behind dots? Here is how to reveal it

In some apps, the number is hidden at first — instead of a figure you see dots, for example "•••• USD". This is done on purpose, so no one standing nearby can see the amount. Next to the dots there is usually a small eye-shaped icon (a simple picture of an eye). Touch that icon once with your finger, and the number will appear.

How to refresh the balance if the number looks out of date

Sometimes you want to make sure you are seeing the very latest number, for example right after a purchase. This is called "refreshing the screen".

1. Place your finger on the screen just above the balance number.
2. Drag your finger downward, as if pulling the screen down.
3. Let go of your finger.
4. A small wheel or circle will appear for a moment — that is the sign the app is refreshing your data.
5. Within a few seconds, the number will update to the latest figure.

If you have more than one account — how to switch between them

Some people have more than one account — for example, a current account and a savings account. Each one has its own separate balance.

1. On the main screen, find the name of your current account — it is usually above the balance number.
2. Touch that name once with your finger.
3. A list of all your accounts will appear.
4. Touch the name of the account whose balance you want to see.
5. The screen will show the balance of that account.

If no list appears, try swiping your finger left or right directly on the balance number — in some apps, that is how you switch between accounts.

How to see your recent transactions with one tap

A transaction is any movement of money: a purchase, a transfer, a salary payment arriving. A list of recent transactions is usually right below your balance.

1. Look below the balance number — a few recent transactions are often already visible there.
2. If you want to see more, tap the word "History" or "All transactions".
3. A list will open, showing the date, the name of the shop or person, and the amount.
4. To go back, tap the arrow in the top-left corner of the screen.

What to do if something goes wrong

Don't worry if something looks different from what is described here. Apps differ a little between banks. Calmly look for similar words: "Balance", "Account", "History".

• The balance won't load, or a circle keeps spinning. Check that your phone is connected to the internet — Wi-Fi or mobile data. Try closing the app and opening it again.
• The number looks wrong. First, refresh the screen as shown above. If, after refreshing, the amount still looks suspicious — for example, much less money than you expected — that is a good reason to call your bank.
• You see a transaction you did not make. This matters. Don't panic, but don't wait either.

In any of these situations, call your bank on the number printed on the back of your payment card. It's free. Never call a number from a text message or an email — even if it claims to be "the bank's security department". And remember: a real bank employee will never ask you to read out your password or an SMS code over the phone.

Summary — the key points

If you're still deciding which account to open, you can calmly compare current account offers at BankSorter.com.